The ERC’s Head of Programs in Ukraine is responsible for overseeing the programmatic functions of ERC's Ukraine Country Office (CO). The position holder plays a vital role in ensuring that ERC's projects and overall humanitarian response in east of Ukraine run smoothly, efficiently, and effectively to meet its strategic objectives. The HoP reports to the ERC Country Director and works closely with the DCD HOSS (Deputy Country Director and Head of Support Services), HQ staff, MEAL Team and Country office support staff.
The HoP is responsible for general leadership and management of ERC Programs (MPCA, livelihoods, shelter, wash, food security, protection and other relevant sectors) through direct implementation and partnership with local and national NGOs, ensuring effective communication and information flow between the partners, field offices and Country office. Representing CD at Program related meetings and events during the absence of CD.
In particular, the HoP is responsible for identifying needs and resources and elaborate programmatic and leadership recommendations for the ERC’s response in line with ERC’s national and global priorities. In so doing, the HOP will ensure that all relevant policies and procedures with respect to safety and security, Code of Conduct, equal opportunities, procurement, and other relevant policies are in place and followed. The HOP will also be expected to liaise and work in collaboration with other humanitarian organizations, donors and coordination structures active in the country, and to support the organizational strategy, policy and advocacy initiatives and fundraising. The post-holder is responsible for programs and other relevant teams’ work plans, reports to reach donors’ milestones.
Representation and Fundraising tasks:
- Provide input to the Country Director and relevant Program teams in developing ERC’s national and global strategies.
- Ensure up-to-date understanding of the country’s socio-economic situation, donor trends, needs and gaps, and who does what and where (3W);
- Take a lead role in developing and reviewing Program strategies and identifying strategic opportunities and sectors of intervention for expanding ERC’s work in the country.
- Cooperate with Head of Donor and Partner relations to identify new donors, private sector partners, national and international NGOs, think tanks, etc. to work with based on complementarity and added value in alignment with ERC’s global/regional strategy.
- Establish, maintain and improve active relationships with donors, other NGOs, UN agencies, clusters, working groups, consortia, and host government authorities.
- Ensure ERC is represented in key clusters, working groups, and NGO coordination bodies (in particular CWG, FSL cluster, Wash cluster, Protection and SNFI WGs).
- Make sure focal points assigned for consortia coordination and follow up with progress
Proposal Development: - Oversee project proposal conceptualization (problem statement, log frame) within the framework of the country, regional and global strategy.
- Ensure inputs from Technical Leads (methodologies, approaches and tools) and MEAL (logical-framework designs and formulation of indicators, lessons learnt and best practices from previous projects) into the proposal writing process and work closely with MEAL team to develop tools for needs assessments, data collection and other relevant materials.
- Assist the Country Director in negotiating proposals and/or contracts with donors and advise on specific donor approach/regulations.
- Ensure that contractual obligations and reporting deadlines are known and met by Program and MEAL teams.
- Ensure the development of quality narrative reports, reflecting the progress and status of projects in a transparent, timely and professional manner.
- Ensured ad hoc requests from donors are addressed immediately.
- Follow up the trends and sector specific updates and share with CD and HO for shaping the Programs
- Inform all relevant departments and coordinate with Head Office and plan proposal development processes.
Staff Management:
- Manage a team of Grants Management and Project Coordinator and Technical Leads, Project Coordinators, Protection Officers at the CO and field offices, delineating their responsibilities and follow-up the work plans and projects implementation progress.
- Proactively support Project Coordinators to adapt the project staffing structure to needs and funding.
- Support the recruitment of programmatic staff according to Program and strategic needs, carry out induction and performance appraisals of national staff in line with CO and field office priorities.
- Ensure strict compliance with Program activities with ERC’s national and global policies and procedures and with relevant donor regulations and agreements, Sphere and other relevant standards, and the ERC’s Code of Conduct.
- Undertake regular appraisals of staff and follow career management in link with CD.
- Review internal and external training needs of team members. Create space for subordinates to practically build their managerial and program implementation skills.
- Ensure smooth communication and information sharing between field, capital, and HQ offices.
Program and MEAL Support:
- Oversee the implementation of projects and ensuring sector specific project implementation modalities, methodologies and tools are designed and followed.
- Ensure the development and maintenance of coherent sector strategies across ERC’s areas of intervention (i.e. MPCA, Livelihoods, Shelter, Food Security, Protection).
- Coordinate with MEAL team to ensure a clear MEAL framework (including beneficiary CRM) for each ongoing project is developed based on project proposals, implementation plans, and donor reporting requirements by working closely with MEAL team.
- Ensure ERC is represented at relevant CWGs at different levels.
- Minimum master’s degree in a relevant field (management, economics, business administration, humanitarian field or relevant).
- Minimum 5 years of relevant program and managerial experience in a humanitarian INGO’s.
- Minimum 1 year of experience in Ukrainian context position.
- Fluency in English; language skills of local languages (Ukrainian and/or Russian) are an asset.
- Ability to deal with stressful situations and conflict zones/environments.
- Ability to create and maintain a productive and safe working environment in line with ERC Code of Conduct and Internal Regulations.
- Collaborative Culture: We foster a collaborative and inclusive work environment where every team member is valued.
- Diverse and Inclusive Workplace: We welcome all people of different races, genders, religions, colours, national or ethnic origins, languages, marital statuses, sexual orientations, ages, socio-economic statuses, (dis)abilities, political convictions, or any other distinguishing feature in our workplace.
- Good Benefits: We have a cosy office in the city centre, +4 vacation days, health insurance, life insurance..
Please note: This is a rolling recruitment process and may close earlier if a suitable candidate is found.
Important: Applications sent by email will not be considered. Please apply through the designated platform